How to Deal with Customer Complaints

How to deal with customer complaints

Let’s say one of your customers is dissatisfied with your product and can’t stop yelling about a software glitch. Or perhaps they’re peeved with their customer experience and want to raise a complaint about the service.Neither of these situations is good for the customer or your brand. And to make matters worse, they keep leaving negative comments on your company’s social media platform.So, if you encounter this, what should you do? Let’s unpack…

It seems like a joke, but it is not. DAZN, the platform that sports streaming emits important competitions in our country, has a number of customer service that, directly, does not serve anything. That is at least what FACUA denounces that it has filed a complaint on the understanding that it offers a channel of contact that does not serve to resolve any doubts, something that completely violates the current legislation. FACUA-Consumers in Actio…