AI tool put to test sifting public views on botox and fillers
- In 2025, the Scottish Government employed the AI tool Consult to evaluate more than 2,000 public submissions related to proposed rules governing non-surgical cosmetic treatments.
- Consult, an AI application developed by the UK government within the Humphrey collection of tools, was implemented to accelerate the evaluation of public input and reduce both the time and expense involved in processing feedback.
- The AI tool sorted responses into key themes across six qualitative questions while experts manually reviewed all responses to ensure accuracy.
- Consult produced results nearly identical to human analysis, with differences having negligible impact, and is expected to save up to £20 million annually in staffing costs.
- Following this successful trial, the UK government plans to roll out Consult widely to improve efficiency, cut costs, and support the delivery of its Plan for Change.
6 Articles
6 Articles
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An AI tool aims to wade through mountains of government feedback and understand what the public is trying to say. UK Technology Secretary Peter Kyle said: “No one should be wasting time on something AI can do quicker and better, let alone wasting millions of taxpayer pounds on outsourcing such work to contractors. This digital assistant, aptly named ‘Consult’, just aced its first big test with the Scottish Government. The Scottish Gov threw Cons…
Chin Fillers Treatment in Dubai vs. Chin Surgery: Pros and Cons
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AI tool used to test feelings about Botox will be rolled out by govern
A government AI tool used to test public feeling on different issues is to be rolled out nationwide. The tool, called Consult, was first used by the Scottish government to understand public views on the regulation on non-surgical cosmetic procedures like Botox and fillers. It was able to produce results identical to those of human officials, according to the UK government, and will now be used to review responses from other consultations. It is…
Scottish Government 'first in UK' to use AI tool for analysing consultation responses
The Scottish Government has become the first administration in the UK to use an artificial intelligence tool to analyse public responses to consultations – with “promising results”. Consult’, built by the UK government as part of the Humphrey suite of AI tools, has been used to speed up analysis of what the public and experts said in a consultation about regulating non-surgical cosmetic procedures. Generative AI was deployed to analyse 2,000 res…
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