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Spain Faces Nationwide Telecom Outage Following Telefónica Network Upgrade

  • All major mobile networks in Spain, including Telefónica, went down on May 20, 2025, affecting most regions and major cities nationwide.
  • The outage followed a Telefónica network update that caused widespread disruptions, including failure of the 112 emergency number in multiple autonomous communities.
  • Emergency services in regions such as Aragón, the Basque Country, and Valencia provided alternative phone numbers as phone lines and internet services remained impacted during the outage.
  • Downdetector reported issues starting around 2 to 5 a.m., with 72% of complaints being outages, 18% no signal, and 10% total blackout according to Telefónica spokespersons.
  • The event caused operational disruptions including suspension of metro and train services, and it occurred only four weeks after a nationwide power outage, highlighting ongoing vulnerability in Spain's infrastructure.
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El Economista broke the news in on Tuesday, May 20, 2025.
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