US EditionCaught between T-Mobile and Assurant! Why won't anyone pay my cell phone damage claim?
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Caught between T-Mobile and Assurant! Why won't anyone pay my cell phone damage claim?
I recently filed an insurance claim on my iPhone 13 Pro for a cracked screen. T-Mobile, the carrier, assigned the wrong phone model to the line on the account. Assurant, the insurance company, denied the claim because it said the phone was not covered. After a three-way call with T-Mobile and Assurant, they said they would cover the claim. But then they denied it again. T-Mobile says they...
·McKenzie Bridge, United States
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