US EditionCity of Laval ombudsman dealt with 636 complaint files in 2024
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City of Laval ombudsman dealt with 636 complaint files in 2024
Snow removal and waste management are constants, says Nathalie Blais In her latest report on the City of Laval’s efforts to address residents’ complaints about shortcomings in municipal services, ombudsman Nathalie Blais says her department managed last year to cut its response time to less than 48 hours, while dealing with 636 dossiers, most of which concerned routine issues like sidewalk repairs, road paving and street lighting. Nathalie Blai…
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