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Customer support leads global adoption of enterprise generative AI

Summary by TelcoNews Australia
IoT Analytics finds customer support leads enterprise generative AI use, with 49% of deployments aiding issue resolution among 530 projects analysed.
DisclaimerThis story is only covered by news sources that have yet to be evaluated by the independent media monitoring agencies we use to assess the quality and reliability of news outlets on our platform. Learn more here.

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TelcoNews New ZealandTelcoNews New Zealand
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Customer support leads global adoption of enterprise generative AI

IoT Analytics finds customer support leads enterprise generative AI use, with 49% of deployments aiding issue resolution among 530 projects analysed.

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TelcoNews Australia broke the news in on Tuesday, April 29, 2025.
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