East TN woman gets partial refund after new wooden flooring falls apart

East TN woman gets partial refund after new wooden flooring falls apart

CLINTON, Tenn. (WATE) — The owner of a flooring business in Clinton has sent a refund check to pay for faulty wooden flooring installed less than two years ago. While Lisa Hancock and her mother were surprised to get the check, they're not totally satisfied. They expected a full refund but didn't get one. The flooring in two rooms of Hancock's home started coming apart about a year and a half ago. She called the business that installed it for he…