US EditionTarget pulls the plug on self-checkout amid shoplifting surge
- In 2024, Target has removed numerous self-checkout stations and now restricts their use to shoppers purchasing no more than ten items to help curb theft.
- The decision follows rising retail shrink, which includes shoplifting and inventory errors, with Target reporting nearly $500 million in losses in 2023.
- A California woman stole over $60,000 across 100 visits using self-checkout lanes, highlighting vulnerability in this method of purchase.
- Neil Saunders, a retail analyst, noted that self-checkout 'is an area of the store people can steal things,' while Walmart also removed kiosks from 300 high-theft stores.
- Target and other retailers expanding staffed lanes aim to improve service and reduce shrink, though shoppers have widely expressed frustration over longer lines.
20 Articles
20 Articles
Target has not changed its self-checkout policy, retailer says, despite recent reports about ‘shrink’
Target Corp. is pushing back on media reports this week that it has changed its policies around self-checkout technology in response to shoplifting or customer dissatisfaction. A number of news outlets reported over the weekend and yesterday that the retail giant has limited self-checkout registers to 10 items or fewer, but Target made that announcement more than a year ago. “Target is not removing self-checkout,” a spokesperson told Fast Compan…
Target Ends Self-Checkout as Retail Thefts Plague Stores - News Addicts
Target is scaling back its use of self-checkout kiosks across its nearly 2,000 US stores, reversing a previous strategy due rising concerns over theft. The company had announced plans last March to expand self-checkout across all locations. However, it has since quietly removed kiosks from certain stores, shut them down in others, or imposed strict […] The post Target Ends Self-Checkout as Retail Thefts Plague Stores appeared first on News Addic…
Target joins retailers in scaling back self-checkout lanes
Target is scaling back its use of self-checkout lanes, becoming the latest major retailer to pull back on the technology amid concerns over theft and customer satisfaction. A spokesperson for the Minneapolis-based company told Fox News Digital the change has been in development for over a year. The decision was driven by internal testing, which showed that limiting self-checkout use led to improved customer satisfaction. But some industry analys…
Coverage Details
Bias Distribution
- 64% of the sources are Center
To view factuality data please Upgrade to Premium
Ownership
To view ownership data please Upgrade to Vantage
