US EditionGet lapsed patients back - Veterinary Practice News
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Get lapsed patients back - Veterinary Practice News
After several years of overloaded appointments, many practices are facing same-day openings. Because full schedules ensure healthy profits, your client service representatives (CSRs) should aim for zero empty slots. While a waitlist will fill last-minute openings, contact clients with overdue pets to ensure full schedules. Use a combination of calls, texts, and emails to reach clients who got sidetracked on their pets' preventive care. Lapsed pa…
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