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Hawaiian, Alaska Airlines' New 'No-Show' Policy: What to Know

  • Hawaiian Airlines and Alaska Airlines began enforcing a strict no-show policy on May 15, 2025, affecting travelers nationwide.
  • The policy targets passengers who miss flights without prior cancellation, a practice linked to the travel 'hack' of skipping connecting flights to save money.
  • Under the new rules, airlines cancel all remaining itinerary segments and do not refund money, miles, or offer credit for future travel when no-shows occur.
  • Passengers should contact airlines before missing flights to retain ticket value as credits, as Hawaiian Airlines and Alaska urge travelers to notify them promptly.
  • This policy increase may discourage skiplagging but risks financial loss for passengers who fail to cancel, prompting airlines to possibly ban offenders and add them to no-fly lists.
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Hawaii News Now broke the news in Honolulu, United States on Friday, May 16, 2025.
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