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IKEA U.S. Enhances Customer Loyalty Program With Points-Based Rewards System

Summary by Omni Talk
Program DetailsThe revamped rewards structure is designed to engage customers throughout what IKEA calls “the entire customer journey” – from the initial planning phases through shopping and final purchasing decisions. This comprehensive approach mirrors what we’re seeing across the retail landscape as companies seek to create more touchpoints for customer engagement beyond the transactional elements of shopping.What makes this program particula…
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thebusinessdownload.com broke the news in on Wednesday, May 14, 2025.
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