British Airways uses AI to reduce delays and achieve record on-time performance

British Airways uses AI to reduce delays and achieve record on-time performance

British Airways has achieved its highest operational performance ever, thanks to AI and machine learning solutions introduced across its services. The technology has resulted in 86% of BA flights departing ahead of schedule or on time, the best figures on record and a 46% improvement over the last two decades. In recent years, power failures have dogged the British flag carrier’s IT systems, including one in 2017 that affected over a thousand fl…

British Airways doubles on-time performance as world-leading technology boosts flight punctuality

Airbus A321 take off – Courtesy of British Airways Cutting-edge technology introduced as part of British Airways’ £7bn transformation investment programme has seen the airline boost its operational performance to record levels.  The airline’s Chairman and CEO, Sean Doyle, told the Future Travel Experience World Innovation Summit in Pittsburgh that AI, forecasting, optimisation and machine learning have transformed the airline’s operational perfo…

British Airways CEO Praises Pittsburgh’s Spirit of Innovation

As innovation leaders gathered in Pittsburgh from around the world, a recurring message emerged that embracing innovation not only builds in resiliency for the future, it also yields tangible results in the near term. At Tuesday’s kickoff of the World Innovation Summit at Pittsburgh International Airport’s new terminal, Sean Doyle, CEO and chairman of British Airways, outlined how the company’s record 7-billion-pound ($9.3 billion) investment in…

An Iberia Airbus A350-900 – Wicho International Airlines Group (IAG), the parent company of Aer Lingus, British Airways, Iberia, Level and Vueling, has just announced the purchase of 71 long-range aircraft [PDF]. Of those 18 are options that IAG already had in previous contracts. Six are Airbus A350-900 for Iberia, six are Airbus A350-1000 are for British Airways, and six Boeing 777-9 are for British Airways. These 18 aircraft will be delivered …