US EditionMoJ digital chief: ‘People interact with us at moments of vulnerability – they need to feel supported by the experience’
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MoJ digital chief: ‘People interact with us at moments of vulnerability – they need to feel supported by the experience’
Giving the morning keynote at this week’s PublicTechnology Live conference, Kamal Bal told attendees about how the ministry is working to improve services by better supporting both users and colleagues The digital chief of the Ministry of Justice has stressed the importance of the department’s services treating users with sensitivity and support. Giving a keynote presentation this week (pictured above) at PublicTechnology Live in London, digital…
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