An AI Customer Service Chatbot Made Up a Company Policy—and Created a Mess

An AI Customer Service Chatbot Made Up a Company Policy—and Created a Mess

When an AI model for code-editing company Cursor hallucinated a new rule, users revolted.

OpenAI's Reasoning Models Are "Hallucinating" And Creators Have No Idea Why: Report

OpenAI has been betting heavily on the new models to beat the likes of Google, Meta, xAI, Anthropic, and DeepSeek in the cutthroat global AI race.

OpenAI Puzzled as New Models Show Rising Hallucination Rates

OpenAI's latest reasoning models, o3 and o4-mini, hallucinate more frequently than the company's previous AI systems, according to both internal testing and third-party research. On OpenAI's PersonQA benchmark, o3 hallucinated 33% of the time -- double the rate of older models o1 (16%) and o3-mini (...