Six Crisis Communication Tips for Veterinary Practices and Hospitals
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Six Crisis Communication Tips for Veterinary Practices and Hospitals
In today’s high-pressure animal health and pet care environment, veterinary practices and hospitals face a wide range of challenges—from extremely high patient loads and staffing shortages—to higher costs of providing care which brings with it pet owners struggling to pay for the care. With more pets than ever before and a markedly higher patient volume, pet owners still expect timely updates, transparency, and empathy from their care provider…
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