US EditionThe future of customer experience
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The future of customer experience
Content You book a flight online. A week later, a marketing email offers you a discount on the trip you already paid full price for. At the airport, the support agent can’t see your complaint. After the trip, you fill out a survey. Days pass and you hear nothing back. This is an all-too-common reality; […] The post From siloed to synced: Break down CX barriers across insights, ops, and digital appeared first on Forsta. The post From siloed to sy…
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