US EditionThe Path to CX Leadership – with Saroni Kundu
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The Path to CX Leadership – with Saroni Kundu
The Path to CX Leadership – with Saroni Kundu From Code to Customer: How Saroni Kundu Found Her Passion in CX In this Beyond Borders podcast, we had the privilege of speaking with Saroni Kundu, a seasoned customer experience professional with leadership roles at Mastercard and Equifax. She shared how she pivoted from software engineering to UX and eventually expanded her focus to holistic customer experience (CX) and service design. How does a …
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