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VA shifts survivors assistance office in effort to speed up benefits

  • The Department of Veterans Affairs announced a plan on May 5, 2025, to move the Office of Survivors Assistance for faster benefits processing.
  • This move aims to simplify and improve survivors’ interactions by shifting the office to report directly to the VA secretary and reducing bureaucracy.
  • Leadership also revealed a new 'white-glove' survivor outreach team in Philadelphia to assist survivors through claims, targeting quicker approval decisions.
  • VA Secretary Doug Collins emphasized that the new initiatives aim to streamline processes and enhance the delivery of services, support, and compassion to survivors, while the department continues to handle more than 1,000 payments daily.
  • Republicans have praised the reforms as necessary improvements, while Democrats have expressed concern that cutbacks may delay service response times to survivors.
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VA looks to optimize survivor benefits process with new changes

(The Center Square) – The Department of Veterans Affairs announced Monday that it’s working to improve the process for how eligible survivors and dependents of deceased veterans and servicemembers obtain survivor benefits.

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GOV.UK broke the news in United Kingdom on Sunday, May 4, 2025.
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