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UPS to cut 20,000 jobs, close dozens of buildings due to lower Amazon volumes

  • United Parcel Service announced on April 29, 2025, it will cut 20,000 jobs and close 73 facilities by June to reduce costs amid lower Amazon volumes.
  • UPS initiated these cuts due to an expected volume reduction from Amazon, its largest customer accounting for 11.8% of 2024 revenue, and wider economic uncertainty.
  • UPS reported first-quarter 2025 revenue of $21.5 billion and adjusted earnings of $1.49 per share, beating expectations despite marginal revenue decline and weak shipping volume.
  • CEO Carol Tome emphasized that the company's efforts to realign its network and lower expenses throughout the organization are especially timely, while Evercore analyst Jonathan Chappell noted that the absence of 2025 guidance introduces significant uncertainty due to unclear macroeconomic conditions.
  • UPS plans to reduce costs by $3.5 billion in 2025 through workforce reductions and consolidating facilities, but it has held back on providing full-year financial guidance amid ongoing economic uncertainties and challenges related to tariffs.
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UPS plans to cut 20,000 jobs and automate hundreds of facilities

UPS plans to cut 20,000 jobs, automate 400 facilities, and reduce Amazon business, citing profitability concerns. Teamsters union vows to fight layoffs.

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Forbes broke the news in United States on Tuesday, April 29, 2025.
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