US EditionMajor Telco Accused of ‘Tricking’ Aussies
- Vodafone, owned by TPG Telecom, has urged the ACCC to examine Telstra's coverage statements, accusing the company of misleading Australian consumers for over ten years.
- Vodafone alleges Telstra overstated its mobile network coverage by nearly 1 million square kilometres using external antennas and repeaters to inflate its reach.
- The ACCC's 2023 Mobile Infrastructure Report found that 48% of Telstra's network requires external antenna access, compared to 26% for TPG, and Telstra revised its coverage methodology afterward.
- Kieran Cooney from TPG criticized Telstra’s actions as "alarming," claiming the company has misled Australians into spending a premium for network coverage that is not accessible with a standard mobile phone.
- TPG Telecom is considering legal action to force Telstra to cease misleading claims and pay compensation, while Telstra denies all allegations and maintains its network is the largest and most reliable.
13 Articles
13 Articles
Vodafone alleges Telstra misled Australians over coverage claims
Australian telco Vodafone is alleging that competitor Telstra has been falsely claiming their network is larger than it is for average consumers and that they have been misleading Australians for over a decade.Vodafone, owned by TPG Telecom, is alleging misleading and deceptive conduct by Telstra over 15 years and has made a complaint to the Australian Competition and Consumer Commission.It all stems from Telstra's use of an "external antenna" …
National Advertising Division Recommends T-Mobile Discontinue Certain Comparative Savings Claims for its Mobile Telephone Service; T-Mobile to Appeal
New York, NY – May 19, 2025 – In a challenge brought by Verizon Communications Inc., BBB National Programs’ National Advertising Division recommended that T-Mobile US, Inc. discontinue savings claims that appeared in a “Save on Every Plan” brochure, two commercials, “Top Three Plays of the Day” and “Holidays Are Coming in Hot: Families: Save 20%,” a T-Mobile USA press release, and on T-Mobile’s Savings Calculator website. During the challenge, T…
Vodafone Accuses Telstra Of Misleading Australians With Its Coverage Claims
In a pretty public battle of the telcos, communications giant Telstra has been accused of misleading Australians for more than a decade over its mobile coverage claims, with competitor Vodafone calling for a regulatory investigation. Vodafone, which is owned by TPG Telecom, is alleging misleading and deceptive conduct by Telstra over the last 15 years. It said it has made a complaint to the Australian Competition and Consumer Commission (AC…
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