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UK retailers under attack: why hackers hit household names

  • Harrods became the third major British retailer to face a cyberattack in early May 2025, following attacks on Co-op and Marks & Spencer.
  • These attacks stemmed from sustained hacking attempts, including a ransomware incident linked to the ScatteredSpider group targeting Marks & Spencer.
  • The attacks caused widespread disruptions such as store outages, system shutdowns at Co-op, halted online orders at Marks & Spencer, and restricted internet access at Harrods.
  • Shares of Marks & Spencer fell by 7%, while suppliers boosted their deliveries by 20%, and officials from the UK’s cyber security authority described the incidents as a crucial warning for retailers.
  • These incidents highlight retail sector vulnerabilities and urge companies to assume they will be targeted and develop effective prevention and response plans.
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Sky News UK broke the news in United Kingdom on Thursday, May 1, 2025.
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