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Apple Is Said to Be Dogged by Setbacks with AI, Threatening Its Future

  • Apple has faced ongoing setbacks with its AI efforts since hiring Google's AI head John Giannandrea in 2018, leading to delayed and incomplete features as of 2025.
  • These difficulties stem from organizational reluctance, privacy commitments, and being caught off guard by competitors like OpenAI's ChatGPT which launched in late 2022.
  • Apple struggled to deliver promised AI improvements, such as a revamped Siri, resulting in postponed rollouts, class-action lawsuits, and internal leadership changes including Giannandrea losing product control.
  • With 2.35 billion active devices and challenges from EU regulations, Apple is now developing a separate LLM-based Siri assistant and negotiating to integrate external AI models like Google Gemini.
  • Apple's AI setbacks highlight a need for faster innovation and cultural change, as delays risk undermining its technological leadership amid intensifying competition in AI.
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Phone Arena broke the news in on Sunday, May 18, 2025.
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